Services

Customer Focused IT-Support

Customer Focused IT-Support

Reliable Tech Support That Keeps Your Business Moving At Hoddz […]

Reliable Tech Support That Keeps Your Business Moving

At Hoddz Trends LLC, we provide dependable and responsive IT Support for Customers, designed to minimize downtime and maximize productivity. Whether your team needs help with day-to-day tech issues or advanced troubleshooting, we deliver expert assistance—remotely or on-site—with a strong focus on customer satisfaction and quick resolution.


Our IT Support Services Include:

  • Help Desk Support
    Fast, friendly, and efficient technical support for users—covering hardware, software, email, internet, printers, and more.
  • Remote & On-Site Support
    We resolve most issues remotely, but when needed, our technicians can be dispatched to your location for hands-on assistance.
  • User Account & Device Setup
    We handle onboarding for new employees, setting up secure user accounts, devices, and access to necessary systems.
  • Microsoft 365 & Email Support
    Assistance with Outlook, Teams, OneDrive, and other Microsoft apps—ensuring your communication tools are always working.
  • Software Troubleshooting
    Quick resolution of common issues with business-critical software like CRMs, ERPs, browsers, and collaboration tools.
  • Network Connectivity Support
    Resolve Wi-Fi, VPN, and LAN/WAN issues quickly so your team stays connected and productive.
  • Printer & Peripheral Support
    We configure and troubleshoot printers, scanners, webcams, and other peripherals your team uses daily.
  • Ticketing System & SLA Management
    Track support requests, monitor resolution times, and ensure accountability through our professional ticketing system and service level agreements.

Why Hoddz Trends LLC?

  • Friendly, knowledgeable IT technicians
  • Fast response times and clear communication
  • Flexible support packages (per-incident, monthly, or fully managed)
  • Focus on proactive support and long-term solutions

We Take Care of IT—So You Can Take Care of Business
Let Hoddz Trends LLC provide your customers and team with the reliable IT support they deserve.

Testimonials

What our clients say about us

Way to find solution

Let us handle your IT Issues and you just focus on business expansion

We have experience in working with different platforms, systems, and devices to create products that are compatible and accessible.