Terms of Service
Effective Date: 22 November 2024
Welcome to Hoddz! We are excited to have you as a customer and thank you for visiting our website. These Terms of Service (“Terms”) govern your use of the Hoddz website and the purchase of our fashion apparel products. By accessing and using this site, you agree to comply with and be bound by these Terms, along with our Privacy Policy. Please read them carefully before making any purchases or using our services.
1. General Information
Brand Name: Hoddz
Business Location: 600 E, Capitol Ave, Little Rock, Arkansas, USA
Contact Information:
Phone: +1 469 620 8727
Email: [email protected]
2. Eligibility
You must be 18 years or older to use our website and make purchases. By using our services, you represent that you meet this eligibility requirement. If you are under the age of 18, you may only use our site with the consent of a parent or legal guardian.
3. Account Creation
To make a purchase on our website, you are required to create an account. During registration, you will need to provide certain personal information, including your:
- Email address
- Phone number
- Shipping address
- Password
By creating an account, you agree to provide accurate and complete information, and you are responsible for maintaining the confidentiality of your account and password.
4. Products and Services
Product Information
Hoddz offers a wide variety of fashion and daily wear apparel. Our product listings provide detailed descriptions and specifications, including available sizes, colors, and materials.
Product Availability
Our products are sold based on stock availability. If an item is out of stock, we will clearly indicate its unavailability on the product page. Availability may change, and we cannot guarantee that items will remain in stock for an extended period.
Product Pricing
Prices of products are subject to change due to promotions, sales, or availability. All prices listed on the website are in USD unless otherwise specified. Shipping fees and applicable taxes will be calculated at checkout.
5. Orders and Payments
Order Process
To place an order, simply browse our website and add desired items to your cart. Once you’ve completed your selection, proceed to checkout where you will enter your shipping details and payment information.
Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
- PayPal
- Other payment methods as specified on the website.
Order Confirmation
After placing an order, you will receive an email confirmation with your order details and an estimated delivery date. Please review this information for accuracy. If you do not receive a confirmation email, please contact us at [email protected].
6. Shipping and Delivery
Shipping Policy
We offer various shipping options depending on your location. The estimated delivery time and shipping fees will be displayed during checkout.
Shipping Partners:
We use reliable third-party couriers, such as UPS, FedEx, and USPS, to deliver your orders.
International Shipping:
We currently offer international shipping. International orders may be subject to customs duties, taxes, or other charges, which are the responsibility of the customer.
Order Handling Time
Orders are processed and shipped within 7 to 10 business days. Delivery time may vary based on your location and the shipping method selected. You will be notified via email when your order has shipped.
7. Returns and Refunds
Return Policy
We accept returns on most items within 10 days of receiving your order. To qualify for a return, the item must be in unused, unwashed condition with the original tags attached. Returns that do not meet these conditions may be refused. The return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refund Policy
If your order is eligible for a return, you will receive a full refund to the original method of payment. Please note that it may take several days for the refund to be processed.
Restocking Fees
Currently, we do not charge a restocking fee for returns.
8. Privacy and Data Protection
Please review our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our site and making a purchase, you consent to the practices outlined in the Privacy Policy.
9. User Conduct and Restrictions
By using our website, you agree not to engage in the following activities:
- Violating any laws or regulations
- Providing false or misleading information
- Tampering with or hacking the website
- Engaging in fraudulent transactions
We reserve the right to suspend or terminate your account for violating these Terms.
10. Intellectual Property
All content on the Hoddz website, including but not limited to images, logos, product descriptions, and trademarks, is owned by Hoddz and protected by copyright law. You may not use, reproduce, or distribute any of this content without our express written consent.
11. Limitation of Liability
Hoddz is not liable for any indirect, incidental, or consequential damages arising from your use of the website or the products purchased. Our liability is limited to the total purchase amount paid for the item in question.
12. Dispute Resolution
In the event of a dispute, you agree to resolve the matter through informal negotiations. If a resolution cannot be reached, disputes will be handled by binding arbitration, in accordance with the laws of the state of Arkansas.
13. Amendments to Terms
Hoddz reserves the right to modify or update these Terms at any time. All changes will be posted on this page with the updated effective date. It is your responsibility to review these Terms periodically to stay informed of any changes.
14. Promotions or Discounts
From time to time, we may offer discounts or promotions. These offers are subject to availability, and any terms or restrictions will be clearly stated on the promotional page. Promotions cannot be combined unless otherwise specified.
15. Customer Support
If you have any questions or concerns, our customer support team is here to help. Please contact us via:
- Phone: +1 469 620 8727
- Email: [email protected]
By using our website and services, you acknowledge that you have read, understood, and agree to these Terms of Service.